Some users are reporting that they are periodically getting an error message logging in, e.g., “Your login was not found. Please re-enter your login information.”
PEP-Web is currently experiencing some sporadic problems due to abnormally high login traffic. If you have a problem, wait a little while and try your login again. While the message says that your login was not found, if you are using your usual credentials then rest assured when the traffic spike is over, you will be able to login with those credentials.
We appreciate your patience while we work to resolve the problem.