If You're Having Problems:
Common User Questions and Solutions

  What is Folio Views and why do I keep being told about it?

Click here for topic What is Folio Views.

  I have the tutorial running on screen, but how do I practice with Folio Views at the same time?

Make sure that have folio views running.

Click here for topic Starting PEP CD ROM in Windows in the Index of this Manual

Click here for topic Starting PEP CD ROM running the Macintosh in the Index of this Manual

With a PC try pressing the Alt and the Tab keys together to switch between the PEP-Help Manual and the PEP Archive 1.

  I'm reading the tutorial on screen but when I click where it tells me, nothing happens

You may be in the PEP-Help Manual and are clicking on a picture of the screen. Try pressing the Alt and the Tab keys together to switch between the PEP-Help Manual and the PEP Archive 1.

  I was reading the Quick Tutorial and then I lost it

It is difficult to know what may have happened. You either closed it by mistake or else you minimised it and had more than one other program running. If pressing the Alt and Tab keys together a few times does not find it, then you may have closed it in error. Just reload PEP-Help again found by going to Start -> Programs -> and then highlight PEP Archive CD1v3 menu, where PEP-Help is located.

  I'm using Windows and the TaskBar at the bottom keeps getting in the way

In Windows, the Taskbar is hidden or else the full screen of Folio Views will not be fully displayed. To hide the Taskbar click on Start, select Settings, click on Taskbar, click on the Autohide box to place a check in it and then click OK. To make it display again, move your cursor to the bottom of your screen and the Taskbar will pop up.

  I'm using Windows and I've lost the Task Bar at the bottom

If you have selected Autohide in the Start -> Settings -> Taskbar then the Taskbar will automatically pop up when you move your cursor to the bottom of the screen. If you have hidden the taskbar by pushing it down to the bottom of the screen, move your cursor to the bottom of the screen and click the mouse when the cursor changes to a double-arrow. While holding the button down, drag the taskbar up until it displays.

  Why can't I print PEP-Help? I only get a bit of it and it stops.

PEP-Help can only be printed out topic by topic. You have to open each topic (from the contents section accessed by the Contents Tab at the top of the PEP-Help screen) and then press the Print Tab. Click here for more about printing out this PEP-Help Manual.

  What is all this about Help?

What you are using now is the PEP-Help manual. Folio Views also has its own excellent help documentation which you can access from the program.

Click here to understand how to use Folio Help

  I pressed F1 or clicked on Help when running Folio Views and I seemed to have Folio Views running twice.

Folio Views stores the help information in a Help Database. It therefore opens another window and uses Folio Views to access the database. When you press F1, Folio views will start again with the Help Infobase.. Maximize the windows displayed to easily see the help topics. Then press Ctrl+Home keys to display the menu of choices.. When you have finished using Folio Views Help, close the Folio View Help Window, (top right Icon on Folio Help window bar if window is maximized) and you will be returned to the PEP CD-ROM1 database.

Click here to go to the Folio Help Topic in this PEP-Help Manual

  I can't remember how to start the PEP CD - I'm using Windows

Click here for topic Starting PEP CD ROM in Windows.

  What do I do when I have finished looking at PEP-Help?

Click on the File Menu and Select and click on Exit. Or Exit from the Window command. Select YES if asked "Do you want to save the file?"

  What do I do when I have finished looking at the PEP CD using Folio Views?

Click on the File Menu and Select and click on Exit. Or Exit from the Window command. You will be asked if you want to Save - this saves any annotations, settings, etc. Click Yes unless you have a reason not to. Whatever you do you cannot affect the underlying database only your annotations. Click here to know more about Study Aids

  How do I find PEP Help again?

     Windows - There is a menu (shortcut) under PEP CD-ROM in Start -> Programs

     Macintosh - An alias to PEP-Help is installed on the desktop or folder where you installed the alias to the PEP Archive 1 application

  What does it mean to scroll?

While reading the text you may scroll through the text with the arrow keys on your keyboard. A faster way is to use the PgUp, and PgDn keys to scroll the text one page at a time. If in Folio Views make sure that the document window pane has been selected if you are wanting to scroll through the text. You can scroll through the Bibliography or Ranking list by clicking in the Bibliography or Ranking window pane and then using the arrow or PgUp / PgDn keys.

  How do I make the text more readable?

On VGA (640x480 pixel) screens, you may find that there is too little text visible in Folio Views and that the text is larger than necessary for viewing. You can reduce the default size of the text and make more of each article visible without scrolling.

The default configuration of the PEP CD is for 100% Zoom. If you want to see more text on the screen, or conversely, if you need larger type, you can decrease or increase the text size by following these steps:

  Select the "Settings" then "Options" from the Main Menu.

  Click on the Tab labeled "General".

Just above the "Browse" button is a small edit box labeled "Zoom". In this area, either replace the text "100" with a lower number (e.g. "80") to reduce the text size, or a larger number (e.g., "110"), to increase the text size, or click on the up (or down) arrow on the right side of the edit box to increase (or decrease) the Zoom percentage.

After you have finished adjusting the number, click on the "OK" button to save you changes.

Note: The change in zoom settings will persist on your system until you change it again using this procedure.

  My searches aren't returning any (or enough) hits. It's as if they are not searching the entire database.

There are two possibilities:

1. If you are entering queries in the "Query Tool" at the bottom of the main window, Folio Views will only return the top 50 matcheed articles by rank.

2. Alternately, the scope of your search may be limited to "Checked Branches". A checked branch is an article, or part of an article, which is "checked" in the box to the left of the in the bibliographic entry in the contents or bibliography tab. This feature is used to limit the scope of a search (see Using Checked Branches to limit the scope of a search), but this can be confusing later if you forget that you checked one or more articles, or under some circumstances, when the check is added for you by the interface.

To quickly determine if you have any branches checked, click on your PEP Search by Context icon to bring up the Search by Context dialog. If the "Checked Branches" option shows a checkmark, then you have one or more branches checked.

To clear all checkmarks permitting the entire infobase to be searched again, select the Edit menu on Folio Views main menu bar. On the drop down menu click "Clear All Checks". An alternative way to do this which is sometimes more convenient is to right click on the Bibliography pane of any tab, and select "Clear All Checks" from the popup menu.

For More information click here to understand the dangers when you place a check or tick in any of the boxes marked "Checked branches" until you have understood the implications.

  How do I print out a bibliography list from one of my searches?

 The new feature on A1v3 allows you to export your search to the document pane and then to print out all or some of those references. The Search by Context icon or [Ctrl + 1] or the Advanced Search icon or [Ctrl + 2] have the new PEP customized feature: "List Bibliography from your Search". When you check the box and then run the search, your references will appear in the Document Window. With the cursor in the document window:

  Press the Print icon on the Menu Bar

  Select the Print Document Tab

  Select the All radio and Press OK

Result: Your bibliography list in the document pane will print out for you.

Note: You can cut and paste any of those references into a wordprocessing document and then print or save.

  I want to search the PEPArchive for "transference". The only problem is, there are 9600 hits! How do I get the top 75 references?

   Select the Search Pull-Down menu and highlight 2 Advanced Search or [Ctrl + 2] or simply select the Advanced Search icon .

  Type in the Search for box: [rank 75] transference

  Press OK

Result: This search will yield the top 75 hits for the word transference. Please note that the references refer to the top 75 articles that have the most uses of the term transference within the article.

  How do I print a ranked search hitlist? When I tried to print, I was only able to print out the title of the first article.

First do a search, such as the one above for [rank 75] transference and create a hitlist for 75 papers. In order to print that list out, do the following:

  Click on your print icon or go to File --> Print

  Choose Print Hitlist

  Click on All

  Press OK

This will give you the complete hitlist for your search. If you leave it on "Records" it will only print the first one.

  When I print out an article, and then try to print out another article, I get both the 1st and 2nd articles. What am I doing wrong?

Solution: You need to make sure that you first uncheck the first article that you printed after you are finished printing it.

  How to Clear All Checks

  Put cursor anywhere in the bibliography screen (far left screen on Folio Views in All view Mode).

  Right click (PC users) in bibliography screen and pull down menu will appear

  Left click on "clear all checks"

  Alternative method for both PC and MAC users to clear all references a. Cursor must be clicked anywhere in bibliography screen b. Go to the menu choice "edit" c. Click on "clear all checks". These two methods will clear any articles that you have checked previously.

  How do I print out a partial bibliography list from one of my searches? I don't want to print every reference my search just yielded.

Solution: After you run a search and check the List Bibliography Only, you can tag any of the references in the Document Pane that you will want to print as a list.

  Place your cursor in the Document Pane at the beginning of each of the references you want to print

  Select Edit-->Tag paragraph to tag the specific references you want to print. Go to the print icon, Select Document to Print and make sure the dot is in the radio for Tagged Records. Your partial bibliography will then print.

     Click on the Print icon

  Select the Print Document Tab

  Select the Tagged Records radio and Press OK

  How do I print out a specific paper. I keep getting an empty page with reference on the top.

Make sure the article you want to print is in the document pane and your cursor is also in that pane.

     Click on the Print icon

  Select the Print Document Tab

  Select the Section radio and check the box of the article you want to print.

  Press OK

NOTE: You must uncheck article after printing. If left checked, it will continue to print each time you try to print something else.

  What do I do if I get totally stuck?

Click here for information about customer support

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