PEP Worldwide Telephone Support

All Telephone Support goes to California (Pacific Standard Time):

(949) 496-7379 (Phone & FAX)

Opening Hours:

Monday, Tuesday & Saturday

8am-11am PST

Wednesday

CLOSED

Thursday

9am-11am PST

Friday

7am-10am PST

Sunday

CLOSED

For email support, contact support@p-e-p.org

PLEASE NOTE: PEP will provide free limited customer support for 60 days after first licensing for a new archive. Thereafter, support is available on a subscription or pay-per-call basis at PEP's discretion.

WEB CUSTOMERS SUBSCRIBING VIA A PROFESSIONAL INSTITUTE OR SOCIETY who are having difficulties should first contact their society organizer.

WEB CUSTOMERS SUBSCRIBING VIA A UNIVERSITY who are having difficulties should first contact their University librarian.